Success Story
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FH Structured Solutions
United States
When Frazier launched its private credit arm, FH Structured Solutions, the team knew from day one that Excel and legacy systems couldn’t support the complexity of their bespoke lending strategy or scale with their business. They needed a purpose-built loan management platform from the start.
Hypercore’s flexible, customizable platform offered automated workflows, fast onboarding, and intuitive tools built specifically for private credit, enabling FH Structured Solutions to launch efficiently and grow confidently.
Hypercore delivered immediate value, helping FH Structured Solutions manage complex loan structures, reduce operational burden, and scale without additional headcount, all with zero data migration required thanks to early implementation.
Founded in 1991, Frazier is a private equity firm focused exclusively on the healthcare industry. Primarily focused on private equity investing, the firm launched their private credit strategy, FH Structured Solutions, in January 2025.
➤ Based in Seattle, WA
➤ Private credit practice focused on providing flexible capital to healthcare companies in the lower middle market.
When Douglas Hollenbeck joined Frazier to help launch the firm’s private credit strategy, he knew there were two options: build the loan management process using Excel until they absolutely needed a loan management platform, or start from day one with a portfolio management system. From his years of experience, Douglas knew Excel-based workflows for loan management wouldn’t scale and would quickly become a bottleneck. He knew the right move would be to implement technology from day one.
However, legacy portfolio management systems were not ideal for FH Structured Solutions’ loan products. Douglas found most systems inflexible and/or hard to use, and not built for some of the more complex loan structures utilized in private credit.
“We wanted to find something that would help us as a small team - something purpose-built for our type of lending."
Douglas Hollenbeck, Partner at FH Structured Solutions
The FH Structured Solutions team needed something more than just an information repository - they needed a flexible solution that supports bespoke credit structures and could handle the complexity of their loans.
As part of a larger firm, the team knew they’d first need to evaluate the loan management offerings of legacy service providers, alongside Hypercore; however, it quickly became clear those legacy systems weren’t necessarily designed for FH Structured Solutions’ type of private credit workflows.
“As soon as the broader team saw the capabilities of Hypercore, it was a pretty easy sell."
Douglas Hollenbeck, Partner at FH Structured Solutions
Hypercore immediately stood out for its flexibility, customizability, friendly user interface, and the ability to configure it to FH Structured Solutions’ needs from the ground-up. To get internal buy-in from the firm, Douglas demonstrated how Hypercore’s seamless workflows and automatic loan calculations would dramatically reduce manual work and scale as the portfolio grew, compared to computing manual interest calculations on their loan book via Excel. The FH Structured Solutions team also compared the cost of implementing Hypercore versus hiring additional operations staff.
“Hypercore is built in a way that has our type of direct lending in mind.”
Douglas Hollenbeck, Partner at FH Structured Solutions
Because FH Structured Solutions implemented Hypercore from the very beginning of the strategy, there was no data migration or rework. The team onboarded quickly and configured the system around their specific needs. Hypercore delivered results right away - flagging potential missed payments and providing built-in analytics that would have taken hours to build manually in Excel. The platform’s flexibility was put to the test early - with complex loan structures, such as loans with mixed PIK and cash interest, as well as others with variable amortization timing and warrants components, all of which Hypercore handled easily.
“We’ve thrown some relatively complex loan structures at the system, and we haven’t hit a wall yet."
Douglas Hollenbeck, Partner at FH Structured Solutions
The Hypercore team’s responsiveness and availability made implementation go by without a hitch.
“We hear back from the Hypercore team within 24 hours, and any change or update we request is ready to go. We haven’t run into something that’s unsolvable yet.”
Douglas Hollenbeck, Partner at FH Structured Solutions
On top of the ability to handle complex loans with ease, Hypercore has proven scalable for team growth. It’s fast for new team members to learn.
“We can train new hires in a couple of days, which is not the case with most systems.”
Douglas Hollenbeck, Partner at FH Structured Solutions
With so much operational work offloaded to Hypercore, there’s limited need for added operations headcount - a major efficiency win for a newly launched credit strategy.
“I can’t recommend Hypercore enough as a solution. Anytime another private credit group asks me what systems I use, I’m excited to tell them that we use Hypercore.”
Douglas Hollenbeck, Partner at FH Structured Solutions
